We ask that all customers are ready for their delivery riders arrival but in the rare case that you think you’re not going to be at your location at the time your delivery is estimated to be delivered then please contact us at
[email protected].
If nobody answers the door at the delivery address, the rider will always try to contact you.
The NIFT team will also try to contact you if the rider can’t get hold of you.
If we can’t contact you, you will be charged a fee for your order so please keep an eye on your messages and phone to prevent this from happening.